- We onboarded 175 new volunteers who completed the crisis intervention training.
- 92% of surveyed volunteers report learning new skills.
- Our crisis line volunteers represent $915,000 savings to us on salaries.
Last year, we made 140,746 connections.
An increase of 13.7%.
We want to create a Calgary where everyone is heard.
“Volunteering at the Distress Centre really makes you realize that you're part of something much bigger than yourself. You meet so many strangers who share their deepest anxieties with you, their fears, their hopes and their dreams…and for a few brief, candid moments, it's just human to human, helping each other through our common struggle.”
-Kathy, ConnecTeen Volunteer
90% of surveyed clients provided a positive rating on their session with a counsellor.
“When I’m frustrated and don’t know what to do anymore I call my counsellor and she helps me unwind and calm down. After I talk with her I see things clearly and I am able to deal with the problem better than I could before.”
-Distress Centre Client
“Even though we gave away more money to more individuals and families this year, we still have to turn a lot of people away because the need is so great in our community.”
-Mike Kwok, Basic Needs Fund Administrator