Our community partners are one of the most important factors in our success. With the help of these partners we’re able to connect Calgarians with compassionate, accessible crisis support 24-hours a day.

Mobile Partners

Alberta Health Services Mobile Response Team (MRT) is a team of nurses, social works and psychologists who are ready to be dispatched to provide assistance in the community once a call has been made to Distress Centre.

  • Wood’s Homes – Community Resource Team (CRT)
  • Calgary and Area Child and Family Services Authority – Social Services Response Team (SSRT)
  • 9-1-1 Police & Fire
  • Canadian Mental Health Association Edmonton

7,276 calls were answered for our partner agencies, which was a 58.6% increase over 2017

Partner Agencies

  • In addition to our 24-hour crisis and 211 line, we also answer the following:
    • Crisis Services Canada - Canada Suicide Prevention Service
    • Calgary Senior's Resource Society - SeniorConnect
    • The Way In - 403-SENIORS
    • Bullying Helpline
    • Family Violence Information Line
    • Worker Safety Line


  • Al Azhar Shrine Center
  • Altitude Communications
  • ATB Financial
  • ATCO Structures & Logistics
  • Benevity, Inc.
  • Business Fore Calgary Kids
  • Calgary Children’s Foundation
  • Calgary Flames Foundation
  • Calgary Hitmen Foundation
  • Darkness Into Light
  • Ellis Don Construction Services Ltd.
  • Enbridge Pipelines Inc.
  • ENMAX Corporation
  • GLJ Petroleum Consultants
  • Government of Canada
  • Harry & Martha Cohen Family Foundation
  • Horbachewski Family
  • Lan Solutions Corporation
  • Listen Up! Calgary
  • Monarch Siding Centre Inc.
  • Nickle Family Foundation
  • Olympia Charitable Foundation
  • Outrun the Stigma
  • RBC Foundation
  • Rotary Club of Calgary Fish Creek
  • Rotary Club of Calgary South
  • Shaw Birdies for Kids - AltaLink
  • Stepper Homes
  • Telus Friendly Future Foundation
  • The Calgary Foundation
  • The Hunter Family Foundation
  • The Maja Foundation
  • TransCanada Corporation
  • Viewpoint Charitable Foundation
  • W. Brett Wilson
  • William S. Herron Family Charitable Foundation
  • ZGM Modern Marketing Partners

Community Partners

Through an application process, our community partners provide Distress Centre with volunteer practicum students for 8-10 weeks so they can receive valuable work experience.

Immigrant Services Calgary (ISC)

The International Talent Acquisition Centre (In-TAC) Pre-Arrival Services project connects Canadian businesses to international talent within Canada and overseas, to help them grow and compete globally.

We partner with Immigrant Services Calgary and In-TAC by providing a work placement opportunity for their internationally educated professionals. We mentor the participant and provide them with an evaluation and a letter of reference at the end of the placement period.

Calgary Immigrant Women’s Association (CIWA)

Through our standing partnership with the Office Administration Program at CIWA, we provide a three month work placement opportunity for their clients who are high functioning, foreign-trained administrative professionals. We mentor the participant’s integration into the Canadian workplace, and after they successfully complete the three months we provide them with an evaluation and a letter of reference.

Our partnerships help strengthen the capacity of Calgary’s non-profit sector to connect with more people when they need it.
  • Neighbourlink re-directs their call line to 211 for after hour support.
  • Calgary Communities Against Sexual Abuse (CCASA) callers now connect to Distress Centre after hours by pressing “1”.
  • When Access Mental Health is over capacity, callers now have the option to press “zero” and connect directly to a Distress Centre volunteer.
  • Students at the University of Calgary and SAIT have the option to speak with a Distress Centre volunteer when they contact their respective Wellness Centres after hours.

Connecting with Calgarians in crisis. You never know who might need support. It could be someone you know. Help us keep up with the growing need for all our services.